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OptimTalk Voice Browser

OptimTalk Voice Browser is a ready-to-use application platform for managing, processing and automation of voice communication. It can be used for creating and operating flexible telephony and speech applications and systems such as interactive voice response (IVR) systems, call center systems, or corporate telephony systems. It also serves as a versatile platform for computer telephony integration (CTI). It contains a powerful media server supporting VoiceXML 2.0/2.1, CCXML, MRCPv2 and SIP. Besides these open standards it further supports SRGS, SISR, SSML, HTTP(S), SOAP, SNMP and more.

Main Features

  • versatile, open standards based platform
  • excellent scalability and performance
  • carrier-grade reliability
  • native Voice over IP support (SIP)
  • powerful computer telephony integration (CTI) platform providing a rich set of interfaces and protocols for integration with IT systems
  • supports TTS and ASR engines of all major vendors
  • available for all major platforms: Windows, Linux and Solaris, both 32 and 64 bit

Key Benefits

  • easy and rapid development of feature-rich applications
  • short development cycles
  • significantly reduces implementation costs and time-to-market
  • shields applications from specifics of a particular telephony infrastructure
  • makes speech technologies instantly available to developers
  • eliminates vendor lock in
  • protects your investment by supporting open standards
  • features lower total cost of ownership (TCO)

Typical customers that can benefit from using OptimTalk Voice Browser include:

  • producers, suppliers and users of call center software
  • producers, suppliers and users of information systems (CRM, ERP, help desks...)
  • producers, suppliers and users of dispatch systems
  • manufacturers, suppliers and users telecommunications products
  • PBX manufacturers, suppliers and users
  • producers, suppliers and users of corporate telephony systems
  • telephony and speech application developers and service providers
  • system integrators

Contact Us

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Tel: +420 511 205 390

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